The scooter was delivered quickly and safely although arrived upside down, but great packaging meant no damage. The scooter itself is a beast. With speed restrictions removed, and in dual motor mode it is scarily fast - to the point that I tend to only use it in single drive mode (25mph max) which is plenty fast enough around the side streets of King’s Heath (Birmingham). It’s a fab smooth, stable ride. The suspension is brilliant (I didn’t see a pothole the other day that on my old e-scooter would have resulted in my faceplanting, on this, I was in and out of it b4 I knew anything with just a jolt on the steering to tell me anything had happened - I went back to see what it was and ….eek!). Love the ambient lighting at night. Things I’d change: I’d like the option in the app to set a max speed (each mode (eco, race, sport) has a different top speed depending on single or dual wheel drive - would be nice to be able to set your own (eg love th acceleration of dual mode, but top speed in each mode is either too low or too high!). The main controller is also awkwardly positioned - its design seems like an afterthought and so using the indicators is…,well, awkward. I’ve moved it a bit, but I can’t get it closer to your left thumb as the in-built bell is in the way. The display panel is good but could be brighter. I’d like reflectors down the main steering stem for extra visibility. Would also be good to design a steel loop into the solid back plate at the back of the deck so it’s easy to secure with a lock. I’d also like a proper horn - the electronic one on the control panel is poor. But overall, this is the best e-scooter I’ve yet had (no 3 for me having had Aovo’s for past 3 years) and would recommend