S9Max Parameters | |
Max Speed | 21mph (33km/h) |
Max Range | 22miles (35km) |
Climbing angle | 15% |
Shock absorption | Dual front and rear suspension |
Water resistance | IPX4 |
Dimensions and Weight | |
Product dimension - Unfolded | 45.6*22*46 inch/115*55*117cm |
Product dimension - Folded | 45.6*22*21 inch/116*55*53CM |
Net weight | 32.2lb (14.6 kg) |
Battery | |
Battery capacity | 36V 10.4Ah 374.4Wh |
Charging time | 4-6 H |
Smart Battery Management System | Yes |
Motor | |
Maximum power | 500 W |
Wheel drive | Front wheel |
Brakes | |
Front Brake | Mechanical disc brake + electric brake |
Rear Brake | Mechanical disc brake |
Lights | |
Lights | Front LED + Rear LED lights |
Brake lights | Yes (Flashing) |
Turn lights | Yes |
Ambient lights | No |
Tyres | |
Tyres type | Honeycomb solid tire |
Tyres size | 10 inches/25.4cm |
Connectivity | |
App monitor | Yes |
Bluetooth | Yes |
Rider | |
Minimum age | 14+ years |
Max. rider weight | 264.5lbs(120kg) |
Other Functions | |
Folding mechanism | Easy 2 steps folding (require hand) |
Info display | Full coloured info dashboard display |
Information on LED Screen | Current Speed, Battery level, Cruise control, Headlight, which mode is activated, maintenance, Temperature, turn signal indicator headlight on/off, Trip distance, etc |
Riding modes | 3 Riding modes (Eco-20km/h, Drive-25km/h and Sport modes-33km/h) |
Cruise Control | Yes |
Bell | Yes, electronic horn |
NFC technology (for un/lock) | No |
Certified reflectors | Yes (front, rear and side E-MARK reflectors) |
1. My battery doesn’t last long / short range
Just like electric cars, electric scooter range can be affected by many different factors.
For example, electric cars have a maximum range but going up steep hills, adding more weight / passengers or driving fast will all contribute to faster battery usage and therefore a reduction in the true range achieved.
The same applies to E-Scooters, the key factors that will impact the range you achieve are:
1.The model you bought (Typically E-Scooters higher up the range have greater battery capacity and longer range)
2.The average speed you ride at (‘Eco mode’ will have a greater range than the ‘Sport mode’ drive setting)
3.Weight of the rider (A 70KG rider requires less energy to move than a 120KG rider)
4.Whether you are riding up-hills vs riding on level surfaces
5.Your tyre pressure (Tyres below the optimal 36PSI cause more drag when moving and can reduce range vs fully inflated tyres)
6.The temperature (Just like electric cars and mobile phones, batteries perform optimally in warm weather. Battery performance will be lower during the colder winter months)
7.The terrain you ride on (Smooth surfaces have less friction)
8.iScooter E-Scooter range claims are based upon standard testing regulations with a 70KG rider at 25 degrees Celsius on a stable surface.
We’d also advise charging your scooter to full capacity before any journey. This will be shown when the indicator on your charging unit turns green.
Looking for further support? If the above tips haven’t helped, please contact our customer team at support@iscooterglobal.com with your order number (it will look like
ISC12800UK) and the details of the issue you’re experiencing and we’ll be in touch to get the problem resolved.
2. Adjust the speed to 35km/h
For this problem, you could try to do it as follows:
1. Please fully charge the scooters.
2. Please search for MiniRobot on Google Play Store (Android) or Apple Store (iOS), please download and install the APP.
3. Please turn on the Bluetooth on your mobile phone, and go close to the scooter. The APP will connect with the scooter.
The S9 Max scooter needs to set the maximum speed in the APP, you can set the speed to 35km / h in the APP. As the ranges tested by our product team, and then the scooter could reach 30-35km / h on flat ground.
3. Connecting to the Bluetooth
Could you please check the following problems firstly?
1. Please check whether the mobile phone positioning is enabled (it needs to be enabled)
2. Please check whether the APP is downloaded correctly (please Scan the instruction manual on the QR code to download the APP)
3. Please try to change anthor phone (some mobile phones may have adaptability problems)
4.My E-Scooter wont switch on
E-Scooter won’t switch on / dashboard doesn’t light up
Let’s try the basics first (sometimes it’s a nice, easy fix!).
Check your e-scooter is definitely charged (Yes, we know… but you’d be surprised how often this is the solution!).
Check the charger – when plugged in and turned on, is there a red or green light? If not then it’s likely there’s an issue with your charger. In this instance contact the customer team to organize a replacement.
Once your scooter is fully charged, hold the On/Off button for three seconds.
If these checks don’t help, then you’re in need of more expert help. Please contact our customer team at support@iscooterglobal.com with your order number (it will look like ISC12344UK) and the details of the issue you’re experiencing and we’ll be in touch to get the problem resolved.
E-Scooter turns on but won’t accelerate
iScooter E-Scooters have a safety feature that prevents them from starting from standstill. This is to stop you accidentally hitting the throttle and causing the e-scooter to potentially move unexpectedly from under you.
When you're ready to go, all you need to do is “kick-off” with a single firm push getting the E-Scooter to a walking pace. Once going, depress the throttle and the motor will kick in.
Still not starting?
Your e-scooter’s problem might be a little more rare, but don’t worry! We’re on hand to fix it and get you back on the road quickly.
Please contact our customer team at support@iscooterglobal.com with your order number (it will look like ISC11454UK) and the details of the issue you’re experiencing and we’ll be in touch to get the problem resolved.
1 x S9Max Folding Electric Scooter
1 x Charger
1 x Manual
4 x Screws + 1 x Allen Wrench
🚚Shipping- Free shipping on all orders to the United Kingdom, 1-3 business days delivery time.
💝Return & Refund Guarantee- 30 Days Money Back & 12 Months Warranty.
📞Customer Support- Please email to support@iscooterglobal.com. Our experts will reply within 24 hours.
S9 Max
Ride Fast, Ride Freely
The exceptional 500W power of the S9Max lets you whiz through town at the top speed of 35km an hour, conquering up to 15% grade slopes.
Ride Over Obstacles, Be Stopped By None
With 10-inch pneumatic tires, the S9Max provides more durable compatibility for complex road conditions. You can enjoy a safe ride without worrying about tire punctures.
Extended Long Range For Your Commute
Ride up to 35km on a single charge with the 1000mAh large battery with dynamic power supply. The S9Max takes you on easier commutes and longer adventures.
Front and Rear Dual Suspension
The front fork has a built-in suspension for improved shock absorption and smooth riding. Extra rear spring suspension for maximum comfort.
Smart APP Control
The APP includes a firmware update, sentinal mode, bluetooth connection, and data monitoring while you ride.
Easy Folding, Easy Lifestyle
The S9Max is easily folded in three steps, making it perfectly simple to carry and store.